Shipping/Returns

Our Non-Medical Face Masks are final sale.  Clothing purchased from our website, not including sale items, can be returned within 30 days of the shipping date.  

Clothing must be returned unwashedunworn and in their original condition. Product condition is left to the discretion of Kiki and Me.  Once received and product is deemed free of any damage, a refund will be issued to the original method of payment used to make your purchase. Refunds can take up to five (5) business days to show up following the date they are issued. Shipping charges and duties are ineligible for refund.  

When you email to inquire about setting up a Return, please be sure to include the following: Order #, Item(s) you’re requesting to return, and Reason(s) for requesting a return. 

Customers are responsible for any charges associated with shipping unless the reason for return is determined to be our error.

Please allow 2 - 3 weeks for processing. You will receive an email notification once your return has been processed. Orders will be refunded in the currency and method of payment used at time of purchase. Currency will be converted at the exchange rate selected by your issuing bank at the time the refund is issued.